FAQ
Welcome to the www.meandbed.com FAQ section. Below you'll find answers to the most common questions our customers ask. If you can't find what you're looking for, feel free to contact us at support@meandbed.com or WhatsApp us at +91-7021517096.
🛍️ Orders
1. How do I place an order?
Simply browse our collection, click on your desired product, choose the variant (if any), and click "Add to Cart." Proceed to checkout and fill in your shipping and payment details.
2. Can I modify or cancel my order after placing it?
You can request changes or cancellations within 6 hours of placing the order by emailing us at support@meandbed.com. Once the order is shipped, modifications are not possible.
3. Can I place an order via phone or WhatsApp?
Yes! You can message us your order details on WhatsApp at +91-7021517096, and we’ll help you place your order manually.
🚚 Shipping & Delivery
4. What are your shipping charges?
We offer free shipping For all prepaid orders. For COD ( Cash on delivery) orders , standard shipping charges between ₹49 to ₹99 may apply depending on your location.
5. How long does delivery take?
Orders are processed within 1–3 working days and delivered within 3–7 business days, depending on your location.
6. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email/SMS. You can also track from your order status page on our website.
💳 Payments
7. What payment methods do you accept?
We accept:
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UPI (Google Pay, PhonePe, Paytm, etc.)
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Debit/Credit Cards
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Net Banking
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Wallets
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Cash on Delivery (on eligible orders)
8. Is it safe to shop online on your website?
Absolutely. We use SSL encryption and trusted PCI-DSS compliant payment gateways to protect your data. Your payment details are never stored on our servers.
🔁 Returns & Refunds
9. Can I return a product?
Yes, we offer returns within 7 days of delivery for damaged, defective, or incorrect products. Please refer to our Return Policy for full details.
10. How long does it take to get a refund?
Refunds are processed within 5–7 working days once the returned product is received and inspected.
11. Can I exchange an item?
At this time, we do not offer direct exchanges.
🔐 Warranty & Support
12. Do your products come with warranty?
Some of our products come with warranty—this will be clearly mentioned on the product page. If no warranty is mentioned, the item is sold as-is.
13. How can I contact customer support?
You can reach us by:
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Email: support@meandbed.com
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Phone/WhatsApp: +91-7021517096
Available Monday to Saturday, 10 AM – 6 PM.
🛡️ Account & Privacy
14. Do I need to create an account to order?
No, you can check out as a guest. However, creating an account helps you track your orders, manage returns, and access offers.
15. Is my personal information safe?
Yes. We value your privacy and follow the Digital Personal Data Protection (DPDP) Act 2023. Read our Privacy Policy for more details.
📦 Product & Stock
16. What if a product is out of stock?
If a product is out of stock, you can contact us to check when it will be restocked.
17. Are your product photos real?
Yes. We use original product images wherever possible. Slight variations in color may occur due to lighting or screen resolution.
📮 Other Questions
18. Do you offer bulk orders or wholesale pricing?
Yes, for bulk inquiries or B2B orders, contact us at support@meandbed.com with your requirements.
19. Do you run any discounts or offers?
Yes! Subscribe to our newsletter and follow us on social media to stay updated on upcoming sales and exclusive offers.
🙋 Still Have Questions?
We're here to help!
📧 Email: support@meandbed.com
📞 WhatsApp/Call: +91-7021517096
💬 Live Chat: Coming soon!